Constructive Feedback Tips

Constructive Feedback

Inspiring a person to do better next time

Vadim Kotelnikov

Founder

What

Constructive feedback highlights how a person could do better next time.

How

Constructive feedback needs to be delivered empathetically, sensitively, in a non-judgmental way

Where

Constructive feedback should focus on the desired future state and performance improvement strategies.

Experience is not what happens to you, it is what you learn from it.

Vadim Kotelnikov

Constructive Feedback Tips

▪ Use feedback to give Information and ask effective eye-opening questions – not to give an advice.

▪ Be soft on the person, but hard on goals. Focus on behavior, actions and results – not personality.

▪ Be a friend or a neutral observer – not a judge. Inspire critical thinking, creative problem solving and search for opportunities for improvement.

3 Types of Feedback

Bad Feedback vs. Good Feedback

AID Model

NLP Approach To Feedback

Failure is a Stepping Stone to Success

Constructive Feedback Tips

▪ First, acknowledge player's feelings and needs, then encourage and focus on improvements.

▪ Invite the player to assess his/her own performance first; guide him/her by asking effective questions.

The Virtuous Circle of Growth and Success

Feedback as an Elevator To Success

Example

Why? What If? questions quote Vadim Kotelnikov Dennis Kotelnikov

Mister Innovation World

Dennis, Mister Innovation World award winner, an outstanding actor and singer, is never satisfied with his performances. He doesn't seek a praise. Instead, after every performance, Dennis asks others what he could do better. Their feedback helps Dennis keep making his performances increasingly better.

Constructive Feedback Tips

▪ Ask learning SWOT questions: What internal strengths and weaknesses of the player did his/her recent actions reveal? What external threats and opportunities emerged?

▪ Focus on the future – not the past. Jointly paint the picture of the desired future state.

▪ Focus on the problem, not the person. Uncover root problems by asking ‘Why?’ questions until you reach the root problem.

▪ Don’t blame, inspire search for the best way out of the current situation.

▪ Summarize. Clarify the current position and what to do next. Verify with effective questions; ask for player's recap.

Motivational Coaching

GROW Model

Innompic-style Feedback → Feedback Form

① Liked Most ② Learned ③ Suggestions

Examples of Feedback → Kseniya | Farah | Suprima

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